Legal

Privacy Policy & Terms

Last updated: May 13, 2026

Privacy Policy

ThreeD Smiles (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have.

Information we collect

  • Contact information you submit through forms (name, practice name, email, phone, mailing address).
  • Case and order information provided by dental professionals (intraoral scans, prescriptions, patient case identifiers).
  • Basic usage data such as pages viewed, device type, and referring source, collected via standard analytics tools (e.g., Google Analytics).

How we use information

  • To respond to inquiries and set up new lab accounts.
  • To fabricate, ship, and support the dental appliances and restorations you order.
  • To improve our website, services, and customer communications.
  • To comply with applicable legal and regulatory obligations.

Sharing of information

We do not sell your information. We share information only with service providers that help us operate our business (such as shipping carriers, hosting, and analytics providers), or when required by law.

Patient information & HIPAA

Case files submitted by dental practices may contain information related to dental care. We handle that information solely to fulfill the requested lab work and limit access to staff who need it to complete the case.

Your choices

You may request access to, correction of, or deletion of personal information you have provided by emailing info@threedsmiles.com. You can also opt out of analytics cookies through your browser settings.

Contact

ThreeD Smiles, 1671 S. Research Loop, STE 133, Tucson, AZ 85710. Email: info@threedsmiles.com · Phone: 833.651.7399.


Terms & Conditions

By accessing or using the ThreeD Smiles website and services, you agree to these Terms & Conditions. If you do not agree, please do not use the site.

Use of the site

Content on this site is provided for informational purposes for licensed dental professionals and their teams. You agree not to misuse the site, attempt to access it by means other than the interface we provide, or interfere with its operation.

Lab services

ThreeD Smiles provides custom dental laboratory services to licensed dental professionals. The dentist of record is responsible for the prescription, clinical indication, fit, and final delivery of any appliance or restoration to the patient.

Intellectual property

All site content, including the ThreeD Smiles name, logo, text, and images, is owned by ThreeD Smiles or its licensors and is protected by applicable intellectual property laws. You may not reproduce or redistribute it without written permission.

Disclaimers

The site and its content are provided “as is” without warranties of any kind. Information on the site is general in nature and is not a substitute for professional clinical judgment.

Limitation of liability

To the fullest extent permitted by law, ThreeD Smiles is not liable for indirect, incidental, or consequential damages arising from your use of the site.

Changes

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms? Contact us at info@threedsmiles.com.